Like many relationships, the one between utilities and their customers can be complicated. Sure, they’ve been together for decades, but no longer are customers satisfied with a distant, disengaged power company selling them more and more megawatts. As the utility business model evolves into one based on diverse energy services, utilities must find … [Read more...]
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Dear Utilities, Change or Get Dumped
July 10, 2014 By admin
Filed Under: Uncategorized Tagged With: accenture, EDF, Environmental Defense Fund, Microgrid Newsletter Article, Paul Stinson, utility customer relations, VassaETT